Legal
Privacy Policy
Last updated: 22 July 2026
Kentmare Ventures (Business No. BN-8DSZ333K, Nairobi, Kenya) collects and uses a limited amount of personal data to process your order and operate this website.
1. What we collect
- Order details: name, email address, phone number, delivery address, and the items you purchase.
- Payment data: we never see or store your full card number, M-Pesa PIN, or crypto wallet private keys. Payment is handled entirely by NOWPayments, our third-party payment processor, which shares with us only the confirmation, amount, and a payment reference.
- Technical data: basic device and browser information collected automatically for security and to keep the site working correctly.
2. How we use it
- To fulfil and deliver your order and communicate with you about it.
- To detect and prevent fraud, in line with the requirements of our payment processor.
- To meet legal and tax record-keeping obligations under Kenyan law.
3. Who we share it with
We share order and payment information with NOWPayments (payment processing), our delivery/courier partners (to fulfil shipping), and Kenyan tax authorities where legally required. We do not sell your personal data to third parties.
4. Data retention
We keep order records for as long as needed to resolve disputes, meet tax obligations, and comply with Kenyan law, typically up to seven years for financial records.
5. Your rights
Under the Kenya Data Protection Act, 2019, you may request access to, correction of, or deletion of your personal data, subject to our legal retention obligations. To make a request, email hello@kentmareventures.store.
6. Cookies
This site uses your browser's local storage to remember the contents of your shopping cart. This is not shared with third parties and is cleared when you clear your browser data.
7. Security
Checkout is handled over an encrypted connection by NOWPayments, a PCI-DSS compliant payment processor. We take reasonable steps to protect the data we hold directly.
8. Contact
Questions about this policy can be sent to hello@kentmareventures.store or via our Contact page.